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Customer Service Manager

Janita & Kate

Janita Carlyon & Kate Imlach are our incredible Customer Service team.

Janita is the glue that holds Head Held High together, the grease that keeps our cogs spinning, AND the caffeine in our coffee!

Kate is a dynamo of energy and passion, and we're sure that you will love the burst of energy and positivity you get when you communicate with her.

If there’s anything that Janita and Kate don't know between them about Head Held High enrolments, administration, and invoicing, it’s not worth knowing, so fire your questions (and praise) at them, using the form below.

Note: the form will automatically direct your message to Janita or Kate, depending on which of our venues you are enquiring about.

Please contact the Customer Service team for any of the following types of enquiries:

Payments enquiries • Change of class requests • General HHH topics

Head Teacher

Erica

Erica is a teaching dynamo, and as well as being one of the best in the business herself, is also a fantastic mentor to our teaching team.

Erica can also be reached using the form below, and is your best contact to use for the following topics:

Chat about your child’s existing HHH teacher • Curriculum questions

For any enrolment requests, enquiries or questions, please use our enrolment form

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(If you’re on your phone, we recommend flipping it sideways to use this form)

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Your ideal lesson type* *

Your ideal VENUE* *

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